What payment methods do you accept?
We accept all major credit/debit cards, UPI, net banking, and other online payment methods through our secure payment gateway.
Is it safe to pay online?
Yes. We use industry-standard encryption and secure payment gateways. Your card details are never stored on our servers.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email/SMS. You can also track your order from the Order History section in your account.
What are the delivery charges?
We offer FREE shipping on all orders over ₹75. For orders below that, standard delivery charges apply at checkout.
How long does delivery take?
Standard delivery takes 3–7 business days. Express delivery options may be available at checkout for faster shipping.
What is your return policy?
You can return most items within 14 days of delivery if they are unused and in original packaging. Some items may be excluded.
How do I exchange an item?
Contact our support team with your order number. We will guide you through the exchange process and arrange a replacement.
Do I need to create an account to order?
You can checkout as a guest, but creating an account lets you track orders, save addresses, and manage wishlists.
How do I reset my password?
Click "Forgot Password" on the login page. Enter your email and we will send you a link to reset your password.
How should I wash my garments?
Check the care label on each item. Generally, we recommend gentle wash, cold water, and air drying for best results.
Can I iron these products?
Yes, but use low to medium heat and iron on the reverse side when possible to protect the fabric.
How can I reach customer support?
You can email us, use the contact form on our website, or call our helpline during business hours.
What are your business hours?
Our customer support team is available Monday–Saturday, 9 AM–6 PM. We respond to emails within 24 hours.
